COVID-19 Update

Domovo are eager to keep our customers, visitors and employees safe – this is our top priority.

Following the Government announcement on Wednesday 8th December 2021, our show homes, development sites and property viewings will remain open, with COVID-19 safety precautions in place.

We will continue to monitor Government guidelines to ensure we are working as safely as possible and we are confident that with our current safety measures all customers, visitors and employees are protected from the virus. We promise to keep you updated with any changes to our way of business throughout the Covid-19 period.

Should you have any questions, please do not hesitate to talk to one of our friendly sales advisors on 01234 674070 or email

Meetings and Gatherings

When a person infected with COVID-19 coughs, talks or breathes, they release droplets and aerosols which can be breathed in by another person.  

Meeting outdoors vastly reduces the risk of airborne transmission, but this may not always be possible. If you’re indoors, you should let fresh air in to reduce the risk of catching or spreading COVID-19.

You can let in fresh air by opening doors and windows. Opening your windows for just 10 minutes, or a small amount of time continuously where you can, makes a significant difference. This is particularly important before, during, and after meeting people you do not live with indoors.

Please note, you should never prop fire doors open.

Communal Activities

Due to the current increased risk of COVID-19 transmission, any bpha-led group activities will be postponed or suspended until further guidance is issued in January 2022.  

Resident led activities will be left to personal choice, however we encourage caution and the upholding of guidance.  

Communal Lounges

When using the communal areas, we encourage you to take extra precautions and consider the potential impact on anyone who suffers with any health conditions that make them more vulnerable to COVID-19.  

  • Maintain your distance from other groups using the space.  
  • Use wipes to clean down furniture after use.  
  • Wear a mask on entry and exit from lounge.
  • Open windows or doors (if appropriate) to increase ventilation.  

Social Distancing

Maintaining distance from others can help reduce the transmission of COVID-19. Please make sure to maintain a 1-meter+ distance from anyone working in your scheme, including your Scheme Manager and Handyperson or Caretaker.  


We know how important it is to keep in contact with family and friends however can we please ask that you do not sit with visitors in the communal areas – these areas are reserved for residents only, at this time.  

Please ensure that your visitors understand that they should not visit if they have COVID-19 symptoms (a temperature, a new and continuous cough or a loss of taste and smell).  

Please remind your visitors to wear a face covering in all communal areas and encourage them to take a rapid lateral flow test before visiting.  

Wearing a Face Covering

Please continue to use a face covering when you are moving around the communal spaces in the scheme.

Please let your Scheme Manager know if you have a medical exemption and are unable to use a face covering.  

Feeling unwell  

We hope you remain healthy and well, however if you become unwell for any reason, make sure to let us know by contacting your Scheme Manager/Visiting Support Coordinator, onsite care team or by pressing your pendant.

You must self-isolate if you test positive for COVID-19, if you are advised to do so by NHS Test and Trace.

Typical symptoms of COVID are;  

  • a new continuous cough
  • a high temperature or  
  • a change to your normal sense of taste and smell.  

If you develop any of these symptoms, you will need to get a PCR test and remain at home until you have received your result.

Please note that there are also additional symptoms that are sometimes associated with COVID; these include

  • a runny nose
  • a sore throat
  • fatigue
  • upset stomach

It is advisable that you book a PCR test and wait for a negative result before resuming your daily activities.